Vasani Technologies Inc. ("we," "us," "our") built and operates My TTC (the "App"). This policy explains what information the App collects, how we use and share it, and the choices you have. By downloading or using the App, you agree to this policy. If you don't agree, please don't use the App.

1. Information we collect

Location data. With your permission, we collect your device's GPS location (latitude and longitude) to show nearby stops, live arrivals, and trip directions. Location is collected only while the App is open and in the foreground, unless a specific feature (like a background arrival alarm) states otherwise and you've separately enabled it.

App preferences. Favorite stops and routes, display and notification settings, and similar choices you make inside the App. These are tied to your device or account and are not shared with other users.

Usage and device data. Device type, operating system and version, app version, crash logs, and how you interact with screens and features (for example, which agencies you view most). We use this in aggregate to fix bugs and improve the App.

Subscription data. If you subscribe to My TTC+, the purchase is processed entirely by the Apple App Store or Google Play. We receive confirmation that a subscription is active and its tier, but we never see or store your payment card details.

Information you send us. If you email us for support, we keep that correspondence, including your email address, to respond and to keep a record of the request.

2. How we use your information

Show live arrivals, trip plans, and nearby stops relevant to your location
Save and sync your favorites and settings across app sessions
Send arrival alarms and service alerts you've opted into
Diagnose crashes, fix bugs, and understand which features are used and how
Respond to support requests
Meet legal and regulatory obligations

We do not sell your personal information, and we do not use your location history to build an advertising profile.

3. How we share information

We share information only in these situations:

Service providers who host our infrastructure, process crash reports, or provide analytics — bound to use the data only to provide that service to us.
Apple and Google, who process App Store / Google Play subscription purchases under their own privacy policies.
Transit agencies whose public real-time and schedule data (GTFS/GTFS-realtime feeds) powers the App's arrival information — this is a one-way data pull; we don't send your personal data to transit agencies.
Legal reasons, if required to comply with a law, regulation, or valid legal process, or to protect the rights, safety, or property of Vasani Technologies Inc., our users, or the public.
A business transfer, if My TTC is involved in a merger, acquisition, or sale of assets — you'd be notified via the App or this page before your information becomes subject to a different privacy policy.

4. Third-party links and services

The App may link out to third-party services — for example, ride-hailing apps as an alternative to transit, or a transit agency's own website. Those services have their own privacy practices, which this policy does not cover. We encourage you to review them before using those services.

5. Data retention

We keep your information for as long as you actively use the App, and for a reasonable period afterward in case you return, or as needed for the purposes described above. If you request deletion (see Section 7), we delete or anonymize your data within a reasonable timeframe, except where we're required to retain it by law.

6. Where your data is stored

Our infrastructure is hosted on servers located in the United States. If you're using the App from Canada or elsewhere, your information will be transferred to and processed in the U.S., which may have different data protection rules than your home jurisdiction.

7. Your choices and rights

Location: disable location access at any time in your device's Settings. Some features, like nearby-stop detection, won't work without it.
Notifications: turn off arrival alarms and service alerts in-app or at the OS level.
Access or deletion: email [email protected] to request a copy of the data we hold about you, or to request deletion.
Uninstall: removing the App from your device stops all further collection; data already collected is handled per Section 5.

8. Children's privacy

My TTC is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at [email protected] and we'll delete it.

9. Data security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, and we can't guarantee absolute security.

10. Changes to this policy

We may update this policy as the App evolves or as legal requirements change. Material changes will be reflected by a new "Last updated" date above, and where required, we'll provide additional notice in the App.

11. Contact us

Questions about this policy or your data: [email protected], or by mail to Vasani Technologies Inc..

Privacy Policy